Service beyond the machine

Service beyond the machine

About two years ago, Mark, a manufacturing engineer at AutoTrim, was researching equipment to assemble a new, high-volume door panel they were hoping to win from an OEM. Mark recalled seeing a demo of Extol’s InfraStake technology a few months prior and was drawn to InfraStake’s built-in clamping feature that ensures tight stakes. Mark was hopeful that InfraStake would be a good fit for the door panel line, but wanted confirmation that the technology could meet the cycle time, strength, and assembly tightness requirements. That’s when our Applications Lab, the first of Extol’s wide array of customer-supporting service groups, stepped in to help.

Trends

Trends

The origins of the verb “trend” mean “revolve or rotate” which has become “change or develop in a general direction”. It is appropriate that we discuss trends with respect to the auto market as the wheels revolve and the axle rotates, so do the trends change. Jabil recently commissioned a survey of the automotive and transportation industry seeking to understand trends from OEM’s and Tier 1’s in this market sector.

NPE 2018

NPE 2018

Extol will be introducing several new plastics joining technologies at NPE 2018. Make sure you are there to participate in a live demonstration. Register for free on our website. NPE 2018 will be in Orlando, FL on May 7-11, 2018.

Extol named distributor of CEMAS hybrid vibration welding technology in United States and Canada

Extol named distributor of CEMAS hybrid vibration welding technology in United States and Canada

Extol and CEMAS have reached an agreement that appoints Extol as the sole distributor of CEMAS’s exceptional vibration and hybrid vibration welding machines in the United States and Canada. Effective today, customers in the US and Canada will be able to purchase from CEMAS’s wide selection of vibration welding machines through Extol. In addition, Extol will build and provide tooling, stock and supply spare parts, and offer service and support.

Why does Extol have an Integration Support division?

Why does Extol have an Integration Support division?

Integration Support is a separate division of Extol that is devoted to supporting integrators. This dedicated team works with machine builders to create an integration package that will meet the end‑user’s specific needs. When it is time to purchase the integration components, the Integration Support team carefully assembles the package and supports the customer as they integrate the technology into the machine they are building.

Has the pace of product launch become too fast?

Has the pace of product launch become too fast?

Being a capital equipment and tooling supplier in the plastics industry, we know that equipment is ordered at just the right time and sometimes, past the optimal time. Each industry has its nuances with product life cycles and new product launches and we strive to understand them. As we monitor how industries perform, we put processes and systems in place to support these rhythms. We use historical data to plan accordingly and align our staff to best support our customer’s expectations.