The Service Engineer installs, repairs, and services plastic assembly machines at a customer site. Identifies the root cause of the reported problem and determines the most effective solutions to prevent further concerns. Troubleshoots and optimizes customer and standard machines to achieve functionality and required cycle times. Provide technical training for all plastics joining processes to customers and Extol personnel and assists with the development of process standards and best practices. Works to achieve customer satisfaction in diverse situations. SEE COMPLETE JOB DESCRIPTION