Applications Engineer II

Job Summary

The Applications Lab Engineer 2 reviews and assesses customer assembly projects and provides a formal recommendation regarding feasibility, best methods, potential issues and process options. This report may include suggestions for changing customer part material type, part dimensions and/or part joint designs to achieve a better process result. Testing of plastic materials and/or sample parts may be required to effectively evaluate a given application. The lab engineer supports Extol’s internal and external sales efforts with plastics joining expertise, consultation, problem-solving, testing, evaluation, and analysis. Additional duties include machine set-up, small volume assembly work, and machine processing. Direct customer interaction at Extol or at customer facilities occurs regularly. Exceptional written and verbal communication skills are essential to this position.

A Level 2 Applications Lab Engineer can operate all lab equipment and Extol standard machines. A level 2 engineer can manage all but the most complex lab projects without assistance. Most of the work a level 2 engineer is assigned will require application of proven processes and techniques. A level 2 engineer will possess the process knowledge and skills necessary to assist Extol manufacturing cells with plastic assembly process work and provide training to Extol customers and employees. May act as a project manager for lab projects which includes communicating with customers, coordinating internal equipment procurement and scheduling, as well as basic financial documentation.

Essential Duties and Responsibilities

  • Assist customers and potential customers by providing on-site training, product presentations, process development and process improvement support.
  • Meet with customers representing Extol in a professional manner.
  • Work with Extol customers to develop customer part features that optimize part joining/assembly performance.
  • Develop and maintain a working knowledge of the plastic joining processes provided by Extol.
  • Apply high-level knowledge of process applications and limitations and utilize in hands-on situations.
  • Develop and maintain an awareness of plastic joining processes Extol does not provide, with an understanding of process applications and limitations.
  • Maintain a working knowledge of all process testing techniques that are used by Extol.
  • Determine the best machine and tool options for processing customer parts and provide input for Extol sales, quoting, and design.
  • Determine the steps required to manufacture parts or assemblies to customer specifications.
  • Determine the parameters and allowable variation (process window) for each step in the manufacturing process.
  • Evaluate new materials, new equipment, and new processes.
  • Conduct process development experiments to determine process limits and new process possibilities.
  • Create and maintain application lab records including all reports, drawings, models, photos, and other relevant documents.
  • Manage small lab projects which include communicating with customers, coordinating internal equipment procurement and scheduling, as well as basic financial documentation.
  • Assist in Applications Lab concepting and quoting activities when appropriate.
  • Support Operations with information concerning plastic materials and plastic joining techniques and process optimization assistance.
  • Support Innovation and Development by conducting experiments and collecting data to inform research and development products and gain specific customer feedback.
  • Assist Extol sales by organizing and processing equipment for trade shows, working trade shows, developing and presenting technical seminars and publishing industry white papers.
  • Regularly collaborate with the Applications team, other internal Extol teams, and customers to devise solutions to a variety of customer challenges.
  • Adhere to all leadership expectations as outlined in regular communication, policies, and processes.
  • Other duties as assigned.

Required Skills & Experience

  • Four-year degree in engineering, engineering technology, or science discipline.
  • Understanding of manual and automated assembly equipment
  • Advanced understanding of plastic joining methods and plastic part design and composition
  • Technical math skills required to perform engineering calculations and analysis during design assessment and testing
  • Ability to use design software to review and create basic drawings and models (SolidWorks experience is preferred)
  • Exceptional written and verbal communication skills to clearly document technical information, clarify unclear issues, convey information to customers and salespeople, and maintain detail accuracy.
  • Ability to work effectively in a team
  • Effective organization and time management skills

Preferred Skills & Experience

  • Experience with project management.
  • Advanced understanding of manual and automated assembly manufacturing and equipment.
  • Advanced technical degree or certificates.

Hours Required: Full-Time, 48 Hours/Week (Average) Exempt (Salary)

Regular Work Schedule: Monday – Friday (from time to time, work may require non-typical work hours to accommodate project deadlines and irregular workflow).

Environment

General manufacturing environment, daily exposure to machinery and potential non-hazardous chemicals and lubricants.

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How To Apply

Interested in joining the Extol Team?

To apply, please send your résumé and cover letter to hr.employment@extolinc.com. Make sure to indicate which position you are applying for in the Subject line of the email.

We do NOT use an automated system to review applications. Your résumé will be reviewed by a human!

Extol is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal or state law.

Purpose

Compete in the marketplace while honoring and glorifying God.

Vision

Build a customer-centric, values-driven organization that grows profitably by solving customers' challenges with a delightful experience.

Values

  • Stewardship
  • Empathy
  • Humility
  • Trust
  • Winning Together