Support

Get help from our dedicated service team.
Get help now

Dedicated Service and Support

Wherever you are in the world, our service team can help you troubleshoot issues, provide hands-on technical training, optimize process performance, perform preventative maintenance, and refurbish your equipment.

Extol’s dedicated service team has service engineers based in three locations serving the globe:

  • Zeeland, MI USA
  • Knoxville, TN USA
  • Mexico City, Mexico

Let us take care of it for you.

Get proactive support for your Extol-manufactured equipment.

Educate

Get specialized training on your equipment for better insight and improved production.

Our instruction-based service improves the knowledge and training of your operators, engineers, and maintenance personnel. This hands-on instruction training is customized to your specific equipment and people to maximize benefit to your operation.

Enhance

Get process optimization to improve part quality and achieve faster cycle times for better throughput.

Our team reviews your current process and enhances it. We evaluate process settings, steps, machine actions, and operator movements for improved speed and quality.

Extend

Get superior performance, finer control, and longer life with regular equipment tune-ups.

Our life cycle preventative maintenance service significantly extends the life of your equipment. We complete an inspection of your equipment to find areas in need of repair or maintenance before they become critical issues. After inspection, we provide a quote that includes recommended parts and installation support.

Evolve

Get extra capital utilization with upgrades for new capabilities on your existing machinery.

Our modification and customization service allows you to retool or upgrade your existing equipment to implement new capabilities and technologies. We work with you to specify what is needed and provide a quote. We then design, build, and install the changes quickly so you get on with production.

See if Extol’s proactive support is right for you.

Interested in proactive support?
Click the button below, and we’ll contact you to discuss your specific support needs.

See popular service options on a welder.

Check out our list of popular service options for an Extol Rapid Conductor hot-plate welder.

See if Extol’s proactive support is right for you.

Interested in proactive support?
Click the button below, and we’ll contact you to discuss your specific support needs.

See popular service options on a welder.

Check out our list of popular service options for an Extol Rapid Conductor hot-plate welder.

Get support now.

If you need help urgently, please call us at 800.324.6205.
Otherwise, send us a message and we’ll get you the help you need.